nlp

How to Streamline Customer Service with NLP?

Companies receive support enquiries from various channels. This may include emails, support tickets, tweets, chat conversations with customer support representatives (CSRs), chatbot conversations and more. This is a lot of data that you are dealing with and it’s mostly unstructured and scattered in nature, making it that much harder to manage. The question becomes, how …

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NLP Best Practices: Build Production Ready Solutions

A vast majority of NLP solutions developed at the workplace just don’t scale! And by scale, we mean handling real-world uses cases, ability to handle large amounts of data, and ease of deployment in a production environment. Some of these approaches either work on extremely narrow use cases or have a tough time generating results …

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