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customer insights | Opinosis Analytics

Tag: customer insights

5 Benefits Of Our Text Analysis Services

#1 Our Insights are Ready for Prime Time We don’t just run tools on the data we work with. We are Text and Data analysis experts who carefully analyze your data with the right tools and techniques and summarize the results, so you can focus on the decision making based on insights we provide.  …
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How we surface customer complaints with text mining and analytics?

Feedback from customers trickles in from different sources including social sources (e.g. Twitter), customer surveys, user reviews and customer support conversations. All this data put together is a gold mine for understanding what customers REALLY want. Unfortunately, due to the complexity of such data, it is hard for organizations to gather insights about customers using that data…