Improving the Patient Experience starts with understanding DATA
Many patient experience leaders say:
"it's not easy to use data"
Problems We've Heard From PX Leaders
Unfortunately, what you don’t measure, cannot be managed!
We’re here to help move your
patient experience agenda forward
How Can We Help You?
PX Data Analysis Service
Recurring Patient Experience Data & Text Analysis Service
We gather experience data from various sources such as your HCAHPS data, internal surveys, reviews from the Web, complaints and others to perform a comprehensive data analysis that answers questions specific to YOUR hospital system.
With our recurring service and comparative analysis, you’ll be able to track progress quarter after quarter ensuring you are on the right path towards managing and improving the patient experience.
PX Text Analytics Platform
Real-time Insights from Patient Comments
Our PX Text Analytics Platform will allow you to manage and analyze your patient comments from surveys or from the Web all in one place.
You will not only be able to better manage your patient comments on a day-to-day basis, but you’ll also get real-time insights into what’s happening in your organization.
Pair this with our PX Data Analysis Service, to get expert analysis with on all your data.
Success Tracking in Changes to the Patient Experience
Failing to measure changes to the patient experience could be costing you wasted dollars on the wrong solutions.
Through our consulting service, we work directly with you to understand your patient experience goals and recommend the best set of metrics to measure the success of your efforts.
Pair this with our PX Data Analysis Service for a complete picture of how your hospital is doing, progress you’ve made thus far and plan next steps accordingly.