Optimizing Customer Service Speed with AI
The customer service department of a mid-sized US-based retail company was lagging on several key metrics such …
How we’ve helped clients like you get results from AI.
The customer service department of a mid-sized US-based retail company was lagging on several key metrics such …
Learn how we help a market research company extract related concepts from Voice of Consumer data in their Consumer Behavior Modeling research.
Learn how Opinosis Analytics uses Text Analytics on patient feedback data to assist with patient experience transformation.
How we improved text classification accuracy of 45 primary categories and 45,000 sub-categories for a legal tech outfit.